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[text_bar_3 background=»#F0F0F0″ + width=»100%»]FAQ for Silver, Golden and VIP Ticket Holders[/text_bar_3]
[headline_arial_medium_centered color=»#000000″]Tickets[/headline_arial_medium_centered]
When will my ticket/s be sent out?
Tickets will be posted out approximately 6 weeks prior to the event. Your ticket is your entry into the event so you MUST keep it safe!
If I have bought more than one ticket will all the tickets be sent out to me?
Yes, if you are the buyer if the tickets, then all tickets will be sent out to you. You will then be responsible for distributing the tickets to each of the ticket holders. Each ticket holder MUST have his or her ticket to register onsite at the event.
Do I need to provide the details of each ticket holder?
Yes if possible please provide us with the full details of each ticket holder: name, email address, mobile and postal address. Please send these details to: naclondon2012@srpl.net.
[headline_arial_medium_centered color=»#000000″]Seating[/headline_arial_medium_centered]
Are the seats allocated?
The seats are not allocated in any of the seating sections. You can sit anywhere in your allocated section. For example, if you purchased GOLD tickets, you can sit anywhere in the GOLD section. This is the case for Silver, VIP and Diamond.
If I have a group attending the event, can we all sit together?
The seats are not allocated. If your group wants to sit together then you will need to all register at the same time and enter the event together.
If I want to sit next to my friend can I reserve a seat?
No you cannot reserve any seats. If you want to sit next someone, you will need to register together & get a seat together when the doors open to the event.
[headline_arial_medium_centered color=»#000000″]Registration[/headline_arial_medium_centered]
Do we have to register at the event even if we have our ticket?
Yes EVEYONE attending the event must register. Each ticket holder must bring along their tickets to the registration counter.
Silver Registration – Follow the signs to the Silver Registration counter.
Gold Registration – Follow the signs to the Gold Registration counter.
VIP Registration – Follow the signs to the VIP Registration counter.
Diamond Registration – Follow the signs to the Diamond lounge
Our friendly staff will be there to direct to you the correct registration counter.
What do we need to bring along to registration?
You MUST present your ticket at registration, this is your entry into the event.
Each ticket holder must bring along their tickets to the registration counter.
When is registration?
Friday 5th October 7am – 8.45am
Where is registration located?
Silver Registration – Follow the signs to the Silver Registration counter.
Gold Registration – Follow the signs to the Gold Registration counter.
VIP Registration – Follow the signs to the VIP Registration counter.
Diamond Registration – Follow the signs to the Diamond lounge
Our friendly staff will be there to direct to you the correct registration counter.
What do we receive when we register on the morning of the 5th October?
You will receive the event workbook and the event wristband which must be work for the duration of the event. This will give you access to the event over the three days.
[headline_arial_medium_centered color=»#000000″]Event Times[/headline_arial_medium_centered]
What are the times of the event each day?
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- Friday 5th Oct: (doors will open at 7.30 am) event ends approx. 8pm
- Saturday 6th Oct: 9am – 8pm
- Sunday 7th Oct: 9am – 7pm[/black_tick_list]
Please note these times are approximate only.
[headline_arial_medium_centered color=»#000000″]Venue Details[/headline_arial_medium_centered]
What tube do I take to get to the venue?
For all information regarding the tube & other public transport to the venue, please check out the link.
Where can I park at the venue?
For all details on parking at the venue, please click on the link.
Will I be able to buy food at the venue?
Yes, there is plenty of eating facilities onsite at the venue.
Will there be a place to store my luggage at the venue?
Yes, the venue has a luggage storage facility that is open for the duration of the event.
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